Tulsa Carpet Cleaners / Tulsa Carpet Cleaner
 Consumer complaints about
carpet cleaning typically fall into five categories
that trigger the need for Tulsa Carpet Cleaners or carpet inspections:
- Specifying
- Manufacturing
- Installing
- Maintaining and carpet
cleaning
- Carpet myths and misperceptions.
Let's talk a bit about carpet specification, in the hope that you
can learn a few things that may help you or a friend the next time you
select new carpet or need a Tulsa Carpet Cleaner.
Color and pile design or style; that's what every new carpet
salesperson is taught is most important. Never mind all those technical
details that affect long-term performance. Just lead the prospective
customers to the waterfall display that contains the color range and
carpet style they are looking for, let them pick one out, assure them
that it's "bulletproof" and a "great deal," and write the order.
That's not selling, that's order taking. And it's one of the
foremost reasons why IICRC-certified inspectors get calls. I'm not
trying to beat up on carpet salespeople, but a little education about
fiber characteristics wouldn't hurt them, would it? Hmm. here's a
thought: why not share your knowledge with them? Wouldn't that be a
great way to establish a relationship and possibly get some future
referrals from them?
Specification-related consumer complaints arise from several
sources. The first is failure to understand fiber characteristics -
most consumers have no clue that there is a difference between nylon,
wool, polyester and olefin. But let's face it; every fiber isn't right
for every floor covering application. To allow consumers to select
carpet based on color and style with no consideration about fiber
content is a recipe for disaster.
|
